We help Indiana businesses put AI to work with confidence — practical guidance, strengthened security, and 20+ years of trusted IT expertise. No hype. No jargon.
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Four principles guide every engagement — from a one-hour fix to a multi-year transformation. No theatrics. Just outcomes you can measure.
See how we workAddress the immediate problem with fast, effective fixes. No band-aids.
Streamline systems so your team works smarter, not harder.
Continuously strengthen your technology posture with proactive improvements.
Transform with AI and emerging tech to stay ahead of your industry.
We deploy AI strategically — not experimentally. From Microsoft Copilot rollout to shadow-AI audits and custom development, we make AI work for your business.
Explore AI Solutions
Fig. 01 · Practice areas at a glance
Evaluate your data, permissions, and workflows for AI readiness.
Phased rollout with governance policies and team enablement.
Identify and secure unauthorized AI tools across your organization.
AI-powered process automation and intelligent integrations.
Strategy, deployment, operations, and custom builds — under a single contract, with one team that already knows your environment.
A plan · Clear priorities · One advisor
A senior advisor who understands your business and maps your technology to your goals — no jargon, no guesswork.
AI that works · Safe rollouts · Training
Practical AI help — from Microsoft Copilot to custom tools — deployed safely and explained in plain English.
We watch it · We fix it · 24/7
Your IT handled end-to-end: monitoring, help desk, backups, and security — so you can focus on your business.
Custom software · Smarter workflows
Software and automation built to remove busywork from your team — delivered on time, not stalled in review.
We don't sell a product and disappear. Every engagement follows the same proven path — whether it's a 90-minute Copilot audit or a five-year managed services contract.
Needed CMMC Level 2 compliance readiness to maintain defense contracts, with legacy backup systems that couldn't meet compliance requirements.
"My IT Indy understood exactly what CMMC Level 2 required and got us there without disrupting our manufacturing operations."
Needed to maintain absolute client focus while ensuring attorney-client privilege and data security across their practice.
"Tony Paganelli and the team at My IT Indy let us focus on our clients, not our computers. That's everything for a law firm."
Growing engineering firm needed reliable remote support capabilities and scalable IT infrastructure to handle expansion.
"My IT Indy scaled with us. As we grew, they grew — always one step ahead of what we needed."
Warehouse needed reliable WiFi coverage across a large facility and improved technology capabilities to handle growing e-commerce fulfillment demands.
"Our warehouse runs on technology. My IT Indy makes sure it never stops running."
Before deploying Microsoft Copilot, you need to audit and tighten your Microsoft 365 permissions. Here's our step-by-step guide to a secure rollout.
Your employees are using AI tools you don't know about. Here's how to discover and secure shadow AI without killing productivity.
Agentic AI — AI that takes action, not just answers questions — is coming. Here's what small businesses need to know to prepare.
We'll talk through your goals, current stack, and where AI fits. You'll leave the call with a clear picture — even if you don't hire us.