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AI's Hidden Cost: How to Audit Your Microsoft 365 Copilot Usage

By My IT Indy Team • June 17, 2026 • 4 min read

Microsoft Copilot is powerful, but are you getting ROI? Here's how to audit your AI usage and optimize costs.

Microsoft Copilot represents a significant per-user investment. Without visibility into usage, you might be paying for licenses that aren't being used — or missing opportunities to expand AI adoption where it's delivering value.

How to Audit Copilot Usage

1. Check Active Users: Use the Microsoft 365 admin center to see which users are actively using Copilot features.

2. Identify Power Users: Find the team members who use Copilot most. What are they doing? Can their workflows be replicated across the organization?

3. Identify Non-Users: If someone has a Copilot license but isn't using it, investigate why. They may need training — or the license may be better assigned elsewhere.

4. Measure Impact: Survey users on how Copilot has affected their productivity. Look for quantifiable time savings.

5. Optimize Licensing: Right-size your Copilot licenses based on actual usage data.

Our team can help you implement Copilot usage monitoring and optimization.

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