1. Agreement to Terms
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and My IT Indy ("Company," "we," "us," or "our"), concerning your access to and use of our website and services.
2. Services
We provide the following technology services:
- Technology Consulting
- AI Solutions & Copilot Rollout
- Managed IT Services
- Cybersecurity Solutions
- Microsoft 365 & Azure Implementation
- Custom Software & AI Development
- Business Process Automation
- Website Design & Hosting
- Apple Consulting & Device Management
- Network Administration
- VoIP / Phone Systems
- Remote Employee Support
- Disaster Recovery & Backup
- Mobile Device Management
3. Client Responsibilities
Clients agree to provide timely access to systems, information, and personnel necessary for us to deliver services. Clients are responsible for maintaining the confidentiality of their credentials and for all activities under their account.
4. Fees and Payment
Service fees are as agreed in the applicable service agreement or statement of work. Invoices are due within 30 days unless otherwise specified. Late payments may incur additional charges.
5. Intellectual Property
All intellectual property developed under our services remains the property of the Client upon full payment, except for pre-existing tools, frameworks, and methodologies that remain our property.
6. Data Protection
We implement industry-standard security measures to protect client data. We comply with applicable data protection regulations including HIPAA, PCI-DSS, and SOX where applicable.
7. Telecom Services
VoIP and telecom services are provided in partnership with RingCentral. SMS/MMS terms apply. CPNI is protected per FCC regulations.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
9. Dispute Resolution
Any disputes arising from these terms shall be resolved through binding arbitration in the State of Indiana.
10. Contact
My IT Indy170 N Perry Rd, Suite 102
Plainfield, IN 46168
info@myitindy.com
(317) 534-0562