The AI Policy Playbook: 5 Critical Rules to Govern ChatGPT and Generative AI

Generative AI is powerful — but without governance, it's a liability. Here are the five rules every business AI policy should include.

Rule 1: No Confidential Data in Public AI
Never paste confidential, proprietary, or regulated data into public AI tools. Use enterprise AI tools (like Microsoft Copilot) that keep data within your tenant.

Rule 2: Always Verify AI Output
AI can hallucinate. Every output must be reviewed by a human before it's used in business decisions, client communications, or published content.

Rule 3: Disclose AI Usage
Be transparent about when and how AI is used. This includes client-facing content, automated communications, and decision-making processes.

Rule 4: Respect Copyright
Don't use AI to reproduce copyrighted material. Understand that AI-generated content may have complex IP implications.

Rule 5: Continuous Education
AI tools evolve rapidly. Your policy should include ongoing training requirements to keep the team updated on capabilities, risks, and best practices.

Need help creating your AI policy? Our consulting team can develop a custom AI governance framework for your business.