Customer Success

Real stories of the power of business innovation through technology
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Top companies innovate with My IT Indy

 

Less than 1% of the Fortune 500 company list 20 years ago are still around today. Like it or not, companies live or die by technical innovation.
Kodak anyone?

If this is you don’t hesitate to reach out to us; it doesn’t cost anything to have a conversation.

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How Crossroads Tax Advisors Aligned IT to Improve and Expand their Services

After experiencing delays in receiving IT support and decreases in productivity due to inaccessible systems, Laura knew she had to switch providers to one better aligned with her business’ needs.

How Paganelli Law Group Utilized IT to Focus More on Their Clients

In charge of his firms technology and facing rapid growth, Tony needed a provider that could meet his IT goals, as well as keep up with constantly changing technology and security

How a Logistics Provider Leveraged Technology to Improve Capabilities and Become an Industry Leader

CEO, Jeremy Bunce needed a WIFI solution for his 125,000 sq. ft. warehouse. The faulty setup caused time and money consuming setbacks. He needed to take the barriers out of the equation and off his bottom line.

How Blackhawk Used IT to Improve Operations, Acquire Customers, and Grow Their Business

Missy was looking for an IT partner who could provide 24/7 support for her employees in remote locations, as well as for their HQ in Illinois. They needed to be able to handle any technical issues that came up with employees in addition to accessing QuickBooks from every location.

Supporting a Growing Nonprofit Organization: How a Community-Focused Nonprofit Streamlined IT Management and Security

As this community-focused nonprofit grew in size and impact, so did the complexity of its technology needs. What once worked in the early days could no longer keep pace with an expanding team, evolving infrastructure, and increased demand for secure, reliable systems. Without in-house IT staff, they needed a trusted partner to streamline operations, strengthen security, and support their mission—without disrupting the vital work they do for the community.

How Adler Attorneys Achieved Security and Scalability Across Microsoft and Apple Systems

Experiencing growth, the law firm encountered escalating demands on their IT infrastructure and recognized the need to manage these challenges efficiently with the expertise of an IT services partner.

Transforming Apple Device Management: Enhancing Productivity for Field Technicians with Streamlined Processes

As an HVAC company, field technicians heavily rely on Apple technology during their service calls, making efficient management of these devices imperative to ensure optimal performance and efficient processes.

Reliable IT Support for Retail Union: How UFCW Local 700 Improved Operations with Cloud Migration and Expert Support

After facing operational inefficiencies and the growing need for a more reliable IT infrastructure, UFCW Local 700 recognized it was time for a change. They needed a technology partner who could streamline their systems, enhance security, and provide expert support to keep their operations running smoothly.

Modernizing IT for Permit Processing: How Tel-Trans Streamlined System Access and Productivity

After decades of helping drivers navigate permit processing with ease, Tel-Trans found themselves facing a new challenge—modernizing their IT to keep pace with an increasingly digital industry. Their existing support struggled to maintain critical systems, leading to inefficiencies that impacted daily operations. To stay ahead, they needed a technology partner who could provide proactive solutions, secure access, and reliable support to keep their business running smoothly.

IT Support for Legal Nurses: Enhancing Efficiency

As the firm grew, managing technology across a fully remote team became increasingly difficult. Team members operated on a mix of Apple and Microsoft devices, email systems lacked consistency, and file-sharing processes were inefficient. Managing file access and resolving IT issues frequently fell to the owner, diverting time away from higher-value strategic work.