Blackhawk's IT Transformation Success

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Blackhawk Inspection & Consulting, Inc. strives to provide quality inspection services for the Pipeline Industry throughout the United States. Blackhawk’s IT Transformation Success highlights how the company, established in 1994 as a small family-owned business, has grown into a trusted partner in the industry. In 2011, Jerry Self purchased the company as a retirement endeavor after a life-long career in the Pipeline Industry. While the company has tripled in size, Blackhawk continues to uphold the family values it was founded on, delivering quality service through trust, performance, and verification.

The Challenge

Missy was looking for an IT partner who could provide 24/7 support for her employees in remote locations and their HQ in Illinois. Blackhawk’s IT Transformation Success began by addressing these critical IT needs. The company required support for accessing Quickbooks from every location, as well as tracking and monitoring their network, ensuring proper backup procedures, phone services, and security cameras. Additionally, Missy needed to access client data remotely, enabling her to troubleshoot issues quickly and efficiently, rather than waiting until the next day to address them.

Our Solutions

Maximize Capabilities

Maximizing the capabilities of their space and equipment would increase Blackhaw’s profits by allowing them to accomplish tasks more quickly. Cloud-based technologies are proven to increase the potential for integration by boosting synchronization between all devices.

Tech Solutions

  • Synchronization between Apple and Windows Systems
  • Mobile Device Management
  • Fail-Proof Security Systems
  • 24/7 Help Desk Support Team

Return on Investment

By helping Blackhawk Inspection and Consulting with cloud-based solutions, we provided industrial-quality hardware and up-to-date, secure systems. This helped lead efficient technology based on industry trends in order to increase their bottom line.

10 years ago, we didn’t even know how to approach some of our technical troubles. Our experience with My IT Indy quickly and easily solved all of those issues for us. They have been so helpful, and we always receive an immediate response. Out of a 1-5 star rating, they get a 10 from us.

Missy Davidson

President, Blackhawk Inspection & Consulting Inc.

How can we help?

At My IT Indy we offer a purpose-driven approach to technology to give small to medium businesses the ability to hand off IT to an expert so that they can focus on their business. We handle everything: managed services, cloud computing, MDM, networking, disaster recovery, process, remote support, security, and VOIP.

Next Steps

If you’re interested in exploring more digital capabilities for your business, let’s give you a hand with finding the right innovative technology solutions that make the most sense for you.

If this is you don’t hesitate to reach out to us; it doesn’t cost anything to have a conversation.