How Blackhawk Used IT to Improve Operations, Acquire Customers, and Grow Their Business
Founded in 2008, Crossroads Tax Advisors is dedicated to helping dental professionals achieve maximum profitability and success. Using their extensive knowledge of the dental industry alongside the latest accounting technology, they provide tax and bookkeeping services to dental offices in Indiana and throughout the U.S.
The Challenge
After experiencing delays in receiving IT support and decreases in productivity due to inaccessible systems, Laura knew she had to switch providers to one better aligned with her business’ needs. Being responsible for filing customers’ taxes and meeting critical deadlines meant having a reliable network infrastructure that worked when it needed to and an IT provider who could quickly resolve technology issues with effective, immediate solutions; someone who would actually pick up the phone when she or anyone on her team called for support.
Our Solutions
Specialized Solutions
“My IT Indy has internal processes and standards that align with our business needs and goals.”
Tech Solutions
- Cloud- Based Solutions
- Reliable Support
- Up-to-date Tax Software
- On-Premise Solutions
- Seamless Transition
Return on Investment
By assessing Crossroads’ infrastructure, cloud based systems, and business processes, we can determine next steps to improve and expand. Auditing current solutions also allows them to determine a more effective long term cost strategy.
My IT Indy did an assessment and found that things were a bigger mess than expected. Onboarding was seamless; easy and painless once the assessment was done. Ryan has expertise, the knowledge, and THE patience to help us prioritize what we need to do next as we grow and expand. We’ve already solved so many problems! They are highly responsive and we appreciate their friendliness, knowledge, and expertise.
How can we help?
At My IT Indy we offer a purpose-driven approach to technology to give small to medium businesses the ability to hand off IT to an expert so that they can focus on their business. We handle everything: managed services, cloud computing, MDM, networking, disaster recovery, process, remote support, security, and VOIP.
Next Steps
If you’re interested in exploring more digital capabilities for your business, let’s give you a hand with finding the right innovative technology solutions that make the most sense for you.
If this is you don’t hesitate to reach out to us; it doesn’t cost anything to have a conversation.