by Ryan Grimes | Dec 5, 2022 | Business Continuity
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with.In today’s world,...
by Ryan Grimes | Nov 30, 2022 | Business
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business...
by Ryan Grimes | Nov 25, 2022 | Cybersecurity
Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well as other IoT devices that all connect to the company network.The number of endpoints a company has will vary by...
by Ryan Grimes | Nov 20, 2022 | Cybersecurity
One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data. This would be via a login or other authorized connection.Because insiders have authorized...
by Ryan Grimes | Nov 15, 2022 | Business, Microsoft
Data entry can be a real drag for salespeople. The time they spend on administrative tasks is time away from customer interactions. But that data is vital.It’s important to capture customer orders, quotes, needs, and more. Lead and sales reporting help sales managers...
